June 13-15, 2018
St. Gallen (Switzerland)

4th Advances in Destination Management


Preliminary program

Subject to change; last update: May 28, 2018

Abbreviations: (tba) to be announced , (tbc) to be confirmed.


Tuesday, June 12, 2018

Evening program
From 18:30   Informal get-together @ Marktplatz (St. Gallen)


Wednesday, June 13, 2018

08:00 - 09:00   Registration and welcome coffee

Welcome address and introduction
09:00 - 11:00   Welcome : Stephan Reinhold, conference host
                                                  Thomas Bieger, President of University of St. Gallen
                                                  Thomas Kirchhofer, CEO St. Gallen Bodensee Tourismus (DMO)
                            Keynote I : Christian Laesser, IMP-HSG
                                                  "Six years of ADM - learn from the past, live in the present, plan for the future"
                            Keynote II : Stefan Keller, TSO
                                                  "TSO transformation: From association to digital agency

Academic paper and practitioner sessions
11:30 - 13:00   Session 1 - Destination governance and leadership 1
14:00 - 15:30   Session 2 - Destination governance and leadership 2
16:00 - 17:30   Session 3 - Destination experience

Evening program
19:00 - 21:30   Welcome reception @ Hotel Einstein (St. Gallen)


Thursday, June 14, 2018

Academic paper and practitioner sessions, keynote
09:00 - 11:00   Session 4 - External effects of tourist behavior
11:30 - 13:00   Session 5 - Tourist decision making
14:00 - 15:30   Session 6 - Visitor tracking and data

Mixed panel
16:00 - 18:30   Data and Decision Making - moderated by Pietro Beritelli
                            Practitioners introducing new measurement techniques, methods, and options;
                            Experienced academics pointing to methodological challenges and avenues for future research
                            Q&A with audience

Evening program
20:00 - 22:30   Fondue Dinner @ Fondue Beizli (St. Gallen) - "It's a tradition"


Friday, June 15, 2018

Academic paper and practitioner sessions
08:45 - 10:15   Session 7 - Measuring quality and compliance in hospitality
10:15 - 12:15   Session 8 - Impact of tourism concepts (keynote and presentations)
                           Keynote III : Gabriella Crescini, Swisscontact
                                                   "Destination Management in Developing and Emerging Countries"
12:15 - 13:00   Keynote IV : Martin Sturzenegger, Zürich Tourismus
                                                   "DMO next and new flows" (tbc)

Consensus session
14:00 - 16:30   Consensus on Destination Management
                           - Key learnings
                           - Future challenges
                           - Practical and research implications
16:30 - 16:45   Conference closure: Stephan Reinhold, conference host

Evening program
19:00 - 23:00   Conference Dinner @ Drei Linden

 Conference dinner

Conference dinner